Coronavirus Update
Due to Coronavirus we are currently offering telephone appointments in the first instance.
If you feel you need care or advice we will take your telephone number and a Doctor will call you back.
We require a brief description of your symptoms in order for a Doctor to triage.
or call the Helpline on 0800 028 2816
If you have symptoms of Coronavirus please call NHS24 on 111 in the first instance.
Prescription Ordering
Medicines are not in short supply, only order the medicines that you need from your GP practice.
Please use this GP Practice website or telephone prescription ordering service to order your medicines.
Please do not come to the Surgery to order your prescription
When ordering tell the practice which pharmacy you want to collect your medicine from, and the prescription will be sent there. Pharmacies are extremely busy, please allow FIVE days from ordering your medicine to collection from the Community Pharmacy.
Self Isolation Notes
Isolation notes are now available online:
https://111.nhs.uk/isolation-note
Coronavirus Test Request
https://www.nhs.uk/conditions/coronavirus-covid-19/testing-for-coronavirus/ask-for-a-test-to-check-if-you-have-coronavirus/
Face Masks Exemption
Regarding face masks on Public Transport, there is no requirement for people to provide evidence, this can be found on the Transport for Scotland website at the following link - https://www.transport.gov.scot/coronavirus-covid-19/transport-transition-plan/advice-on-how-to-travel-safely/ - and the pertinent passage is below:
“You must wear a face covering when using public transport in order to prevent the transmission of the virus. For children under 5 years of age or those with particular health conditions who cannot put on, wear or remove a face covering because of any physical or mental illness or impairment or disability or without severe distress an exemption applies. There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above.”
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Welcome to Kirkhall Surgery
Kirkhall Doctors' Surgery in Prestwick provides the highest quality healthcare to patients in the Ayrshire area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
SURGERY OPENING TIMES
Monday 08.00* - 17.30 (closed 12:45 - 13.30)*
Tuesday 08.00* - 17.30 (closed 12:45 - 13.30)*
Wednesday 08.00* - 17.30
Thursday 08.00* - 17.30 (closed 12:45 - 13.30)*
Friday 08.00* - 17.30 (closed 12:45 - 13.30)*
*Telephone lines will be open for URGENT HOUSE CALLS ONLY between 08:00 - 08:30 and 12:45 - 13:30
Changes to GP Appointment System
Due to pressures on our current appointment system we changed to a new system to better meet the needs of all our patients and provide appointments when you need them.
From Monday 6th January 2020 we changed the way we offer GP appointments to our patients.
GP Appointments are now available to book on the day only.
If you require an appointment with a GP, call from 08:30 onwards on the day you require the appointment.
These appointments are subject to availability.
If you need to be seen on an urgent basis, you will be offered an appointment on the day with an appropriate member of the team.
Please note that only GP Appointments changed. Extended Hours Appointments (available for patients who cannot attend the Surgery during normal consulting times due to work or travel commitments) and Practice Nurse Appointments are pre-bookable as normal.
(Site updated 09/04/2021)